PRIVACY POLICY

Welcome to arawakvibes.com (the “Site”).

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This policy applies to:


• “Visitors” who browse the Site without submitting information, and
• “Customers” who submit information through forms, request travel support, or use any services we provide (collectively, the “Services”).

  1. Personally Identifiable Information

“Personally Identifiable Information” (“PII”) means information that can identify you or be used to contact you, such as your name, email address, phone number, mailing address, travel preferences, or other details you submit to us.

PII does not include anonymous or aggregated information that cannot reasonably be used to identify you.

  1. Information We Collect

We may collect:

A) Information you provide directly
When you fill out a form, contact us, or request travel help, you may provide:
• Name
• Email address
• Phone number
• Destination interests, travel dates, budget range, and preferences
• Any notes you choose to share

B) Automatic information (basic website analytics)
When you visit the Site, we may automatically collect:
• IP address
• Browser type and device type
• Pages visited and time spent
• Referring/exit pages
• Basic location (approximate, based on IP)
• Cookies or similar tracking technologies (see Section 6)

  1. How We Use Your Information

We use your information to:
• Respond to your requests and inquiries
• Provide travel planning support and curated recommendations
• Send updates about travel deals, trip opportunities, or service-related messages (you can opt out anytime)
• Improve the Site experience and performance
• Protect against spam, fraud, or abuse
• Comply with legal obligations when required

We do not sell your personal information.

  1. Sharing Your Information

We may share information only as needed, such as:

A) With service providers
We may use third-party providers (email tools, forms, analytics, CRM systems, etc.) that help us run the Site and communicate with you. These providers only receive the information necessary to perform their services.

B) With travel suppliers and booking partners (when relevant)
If you request travel assistance or proceed to booking, your information may be shared with travel suppliers (e.g., resorts, cruise lines, airlines, insurance providers) or booking platforms solely to support travel arrangements, quotes, or reservations.

C) Legal requirements
We may disclose information if required to comply with law, court order, subpoena, or lawful request, or to protect the rights, safety, and security of our Visitors, Customers, and business.

  1. Archer Travel / Evolution Travel Booking Portal

Arawak Vibes Travel Agency is operated by an independent travel agent affiliated with Archer Travel Service. In many cases, bookings are completed through an official third-party booking portal (including the Evolution Travel/EVO agent website). When you click a link that takes you to a third-party site, their privacy policy and practices apply. We encourage you to review the privacy policy of any external site you use.

  1. Cookies and Tracking Technologies

We may use cookies and similar technologies to:
• Understand how Visitors use the Site
• Remember preferences and improve usability
• Support basic security and spam prevention

You can disable cookies through your browser settings. Some site features may not work properly if cookies are disabled.

  1. Your Choices and Opt-Out

You have control over your information.

• Email opt-out: You can unsubscribe using the link in our emails (when available) or by contacting us.
• Contact preferences: You may request that we limit the ways we contact you.
• Access/updates: You may request updates or corrections to your information.

To make any request, contact: [email protected]

  1. Data Security

We use commercially reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

  1. Updating, Deleting, or Deactivating Your Information

You may request that we update, delete, or deactivate your personal information by emailing [email protected].

Please note: We may retain limited information as necessary for legal, accounting, dispute resolution, and backup/recordkeeping purposes. When information is deactivated, it will no longer be used for marketing or general outreach.

  1. Children’s Privacy

This Site is not intended for children under 13, and we do not knowingly collect personal information from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. If we make material changes that significantly affect how we use PII, we may provide additional notice where appropriate.

  1. External Links

arawakvibes.com may contain links to other websites. When you click an external link, you are leaving our Site. We are not responsible for the content, privacy practices, or availability of external sites. Please review their privacy policies directly.

Contact

If you have any questions about this Privacy Policy, contact:
[email protected]

Luis Pascual, Your Travel Agent